1. Booking & Payments
- All bookings must be paid in full at the time of scheduling through the designated booking system.
- Sessions are only confirmed once payment has been received.
- All services take place strictly within the booked time slots.
2. Rescheduling & Cancellations
- Clients may reschedule their sessions at least 24 hours in advance via the booking system.
- No refunds will be provided for any booked sessions, including missed or unused appointments.
3. Unused Time Policy
- If a live session ends early and more than 30 minutes remain, the unused time can be applied toward a future content review service.
- This applies to all live coaching sessions.
4. Confidentiality & Data Protection
- Client data is securely stored on Google Drive until graduation, after which it is permanently deleted.
- All shared resources (e.g., templates, guides) are strictly for personal use and may not be distributed or shared with others.
- Clients may record sessions for personal use but may not distribute or publish recordings without explicit permission.
5. Dispute Resolution
- Any concerns or disputes should be addressed via email for resolution.
- The goal is to resolve all issues amicably and fairly.
6. Amendments to Terms
- These Terms & Conditions may be updated from time to time. Any changes will apply to both new and existing bookings.
By booking a session, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.